We respect your privacy. This policy explains what we collect, why, and how we protect it.
Account info (name, email, role, phone, address), request details, communications inside the platform, device/usage telemetry, and audit data.
To operate the platform, coordinate dispatch, secure your account, prevent abuse, and improve services.
We share request details with the contractor and coordinator working on your request. We do not sell personal data.
Passwords are hashed with bcrypt. Authentication uses signed JWT tokens. All traffic is HTTPS.
You may request access, correction, or deletion of your data by contacting our operations team.
We retain account and audit data for as long as required to operate the platform and meet legal obligations.